FAQ
Orders and Shipping
We ship anywhere within the United States.
The shipping charge is $5.99 for orders under $49, however, we offer free shipping on orders over $49.
Yes, we offer free shipping on orders over $49!
At Saint Miyu, our top priority is the quality and safety of the food products we provide to our valued customers. Due to the nature of our products and to ensure the highest standards of food safety, we are unable to accept returns or exchanges.
If you encounter any issues with your order, please reach out to customer support at support@saintmiyu.com, and we will strive to find the best solution for you.
Our Shopify platform will send you a tracking email once shipping has taken place. Alternatively, you can log in to your customer account.
If your package arrives damaged or seems to be lost in transit, please contact us at orders@saintmiyu.com. We’ll work with you to investigate the issue and make things right.
Yes! Plus you can cancel, pause, or switch up your subscription any time. No yearly commitments.
We’re here to help! You can reach out to customer support by emailing us at support@saintmiyu.com. Whether you have a question or concern, we’ll do our best to assist you as quickly as possible.
Matcha
Saint Miyu matcha lattes are crafted with 100% organic ingredients, real fruit, and 2,000mg of premium Japanese matcha. With just 3g of added sugar, you get the balance of sweetness along with the pure benefits of matcha.
Our matcha is organically sourced from Japan where it is cultivated in nutrient-rich soil and carefully shade-grown.
Our matcha lattes do not contain any artificial ingredients and are sweetened with organic, fair trade cane sugar and organic monk fruit extract.
OPEN
Empty 1 packet into a cup with 2oz (1/4 cup) of water
MIX
Use a frother or whisk to mix the powder until well blended
MILK
Add 8oz (1 cup) of your favorite milk and whisk
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Enjoy hot or cold. For hot, use 175ºF water & milk. For cold, enjoy over ice if desired.
Yes! Matcha offers a smoother, longer-lasting energy boost compared to coffee, thanks to its natural caffeine and L-theanine combination. It provides the calm alertness without the jitters or crash often associated with coffee, making it a great alternative for those looking to reduce their caffeine intake or enjoy a more balanced energy boost.
Matcha is naturally packed with antioxidants, L-theanine, and natural caffeine, offering a smooth, sustained energy boost without the jitters or crash. It helps support focus, metabolism, and overall well-being, while also promoting calm alertness thanks to its unique combination of nutrients.
To maintain peak freshness and flavor, store your Saint Miyu matcha lattes in a dark, dry, cool place away from light and air exposure. This helps preserve the quality of the ingredients for the best-tasting experience.